"I have used Peter on several occasions to help me further my career and always very successfully and swiftly. He is always my first port of call...  I recommend him to all of my friends and colleagues and shall continue to do so in the future." - A.M., Dalby, QLD

Tuesday, 29 September 2020


Win a FREE Ticket!

To the 'Customer Service Crossword' one day customer service seminar


It’s been proven that Great Customer Service produces a healthier profit every time
regardless of the economy. So if your business is struggling perhaps it’s time you
invested in yourself and your team with this incredibly powerful one day workshop
with 4 of Australians Leading Customer Services Gurus!
One Day, Four Speakers, Eight Sessions and a result that will revolutionise the
way you think about customer service.
The easiest formula to grow your business that you will experience this year!
Book you and your team TODAY!
Monday 20th July 2015 - Brisbane Convention & Exhibition Centre
If customer service is ever to really improve, every business
needs to adopt a REVOLUTIONARY approach to customer service!


The primary activity in any business is to Find, Get & Keep customers - so why do we spend 95 cents of our

marketing dollar on the Finding and Getting & less than 5 cents on the 'Keeping' 


Given that even in B2B arenas people still buy from people, why don't we pay more attention to the recruitment process, the use of EQ and the crucial importance

of engagement when we select those we put directly in front of our most valuable assets - Customers?


Dr Seuss once said, "Don't cry because it's over, smile because it happened." However very often our buying experiences tell us,

"Don't cry because it happened; smile because it's over", unless we break the mold of accepting the mediocre as the 'standard' we will never be able to raise the bar on service!


Book Now & Save $$$$

In just one very energetic day your presenters Alan Slater and Peter Martin accompanied by
Bob Ansett and James Wright will give you key messages & crucial action points
to take back to your workplace and start the REVOLUTION!!

To be entered into the prize draw to win a ticket to the Customer Service Revolution worth $950.00 simply fill out the
details below of three friends or colleagues who you feel would like to be sent some details about the conference!

Prize Draw will be held on the 7th July 2015

The emails you provide will not be sold and will only be used for the purposes of sending information about this conference.
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